Please read the following terms and conditions before booking a class or session. By booking a class or session with Zoe Bennett Wellbeing, you confirm that you have read, understood and agree to these terms and conditions.

GROUP CLASSES

Group classes are available online via Zoom and in person at Holy Trinity Church Hall, Claygate.
Term classes must be paid for in full in advance. Your payment secures your place for the term and places are subject to availability.
If you are unable to attend a class, no refund or credit will be given for missed classes. Where possible, a recording of the class may be provided for you to complete at home.

CANCELLATIONS

If you need to cancel a booked group class or 1-1, more than 24 hours' notice is required.
Cancellations made with less than 24 hours' notice will be charged at the full rate.
Where sufficient notice is given, any refund or alternative arrangement will be considered in accordance with these terms and the circumstances of the cancellation.
If Zoe Bennett Wellbeing needs to cancel a class, an appropriate alternative arrangement will be offered, such as a replacement class, recording or refund where applicable.

1-1 SESSIONS

1-1 Pilates sessions are purchased as a block of 6 sessions, which must be paid for in full at the beginning of the block.
Sessions must be booked in advance and are subject to availability.
If you need to cancel or rearrange a 1-1 session, more than 24 hours' notice is required. Cancellations made with less than 24 hours' notice will be charged at the full session rate and the session will be deducted from your block of 6.

HEALTH & SAFETY

You must inform Zoe Bennett Wellbeing of any relevant health conditions, injuries, medical issues or changes to your health that may affect your ability to exercise safely.
Please refer to the Health Disclaimer before taking part in any class or session.
You are responsible for working within your own abilities and should stop exercising if you experience pain, dizziness or feel unwell.

ONLINE CLASSES

Online classes are delivered via Zoom. You are responsible for ensuring that you have a suitable space and equipment and that your exercise environment is safe.
Zoom links are provided for booked classes and should not be shared with anyone who has not booked the class.

CHANGES TO CLASSES

Timetables, class content and instructors may occasionally need to change. Zoe Bennett Wellbeing will provide reasonable notice of any changes wherever possible.

AGREEMENT

By booking a class or session, you confirm that you have read and agree to these Terms & Conditions and the Health Disclaimer below.